Your privacy is important to us. This Privacy Notice is intended for you to understand BuyMoissanite’s policies and procedures on the collection, use, and disclosure of your personal information when you visit our Site, make a purchase through our Site or interact with us (for example, when you submit a customer support query).

BuyMoissanite, we and us refer to iMoissanite LLC. We offer a wide range of jewelry, including Custom Design items. We refer to all this jewelry as “Products or Services” in this notice.

If you do not agree with this notice, please do not access our Site, purchase any Products, or interact with any other aspect of our business.


We collect information about you when you provide it to us and when you use our Services/buy our Products, as further described below.


We collect information about you when you provide it directly to us.


Our Services include our customer support, where you may choose to submit information regarding a problem you are experiencing with your order or our Products.  When you speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information and any screenshots, or information that would be helpful in resolving the issue with your order.


When you visit our Site and make a purchase, you will be asked to provide certain information so we can prepare and ship your order in a timely manner, provide you with an invoice and the order confirmation, and screen our orders for potential risk of fraud. As such, we collect information from the forms you complete on our Site and when you express specific preferences regarding your order.


We collect information about you when you navigate our Site.


We and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers, and pixels) to provide functionality and recognize you across different Services and devices. For more information, please see our Cookies Notice, which includes information on how to control or opt-out of these cookies and tracking technologies.


We collect information about your computer, phone, tablet, or other devices you use to access our Site. This device information includes your connection type and settings when you access or use our Site. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better customer experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.


If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws.  The legal bases depend on the purpose of your interaction with our business. This means we collect and use your information only where:

  • We need it to provide you the Services, including to offer you our Products and provide customer support;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services, and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  Where we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services or offering you our Products.


How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you:

  • To provide our Services and Products and personalize your experience;
  • To communicate with you about the Services;
  • To market, promote and drive engagement with the Services;
  • To provide customer support;
  • To protect our legitimate business interests and legal rights;
  • With your consent.


As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

You can opt-out of targeted advertising by using the links below:


We are not in the business of selling information about you to advertisers or other third parties. However, we may share your personal information with the following categories of third parties in order to be able to provide you with our Services, offer you our Products, and comply with any applicable law:

  • Service providers. We use WordPress to power our online store.
  • Our affiliates;
  • our business partners; For example, we will share certain personal information with the courier that will deliver your order.
  • Third-party vendors to whom you or your agents authorize us to disclose your personal information in connection with items we provide to you;
  • Regulatory authorities, law enforcement, or courts to meet our legal obligations.


We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


You have certain rights available to you when it comes to your personal information. Below we have summarized those rights for you, how to exercise them, and any limitations that apply to them.


You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.  Below, we describe the tools and processes for making these requests to us.  You can exercise all these rights by contacting our customer support services at or by sending us a letter to iMoissanite LLC, 447 Broadway, 2nd FL #577, New York City NY 10013, United States.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information that we are permitted by law or have compelling legitimate interests to keep.


You can ask us to provide you with a copy of any personal information we have about you. You can also submit a request to update certain pieces of personal information about you if changes have occurred.


You have the right to ask us to delete the personal information we hold about you. Please note, however, that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.


In some cases, you may ask us to stop accessing, storing, using, and otherwise processing your information where you believe we don’t have the appropriate rights to do so.  Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below.  When you make such requests, we may need time to investigate and facilitate your request.  If there is a delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved. However, please note, that in certain cases we may not be able to offer you our Services or complete an order you have placed.


You may opt-out of receiving promotional communications from us by using the unsubscribe link within each email, or by contacting us as provided below to have your contact information removed from our promotional email list.  Even after you opt-out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services such as in case of a pending order.

You may be able to opt-out of receiving personalized advertisements from other companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit,, and


Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt-out of receiving marketing from us as described above.


Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier).  Depending on the context, this applies to some of your information, but not to all of your information.  Should you request it, we will provide you with an electronic file.


If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor WooCommerce uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours;
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.


The security of your personal information is important to us, but please have in mind that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Your Personal Information will be initially processed in Ireland and then will be transferred outside of the EEA for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see WooCommerce’s GDPR Whitepaper:


We collect information globally and may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.


Some of the third parties described in this Privacy Notice, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we share information about customers in the European Economic Area, the UK, or Switzerland, we make use of the European Commission-approved standard contractual clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.


A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as:

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.


In case you have concerns regarding our data processing practices you can write to us at If you feel we haven’t resolved your concerns in a satisfactory way, you may have the right to submit a complaint to the Data Protection Authority in the country where you live, where you work or where you feel your rights were infringed. You can find a list of all Data Protection Authorities here.



If you are a California resident, there are some additional rights that may be available to you under the California Consumer Protection Act (“CCPA”). This notice explains the tools that we have made available to you to exercise your data rights under the CCPA, such as the right to deletion and the right to request access to the categories of information we have collected about you. For more information on how to exercise your rights please visit the “How to access and control your information” section of this notice. You will not be discriminated against for exercising any of your privacy rights under the CCPA. In order to protect your information from unauthorized access or deletion, we may require you to provide additional information for verification. If we cannot verify your identity, we will not provide or delete your information.


We don’t sell your personal information. We do share your information with others as described in the “How we share information we collect” section of this notice. We’ve provided more information about how you can manage your advertising, and do-not-track preferences, within this notice.


This notice describes the categories of personal information we may collect, the sources of that information, and our deletion and retention policies. We’ve also included information about how we may process your information, which includes for “business purposes” under the CCPA – such as to protect against illegal activities and offer you new Products.  If you have questions about the categories of information we may collect about you, please be sure to visit the section of this notice called, “What information we collect about you.” For more details about our processing activities, please be sure to visit the section called, “How we use the information we collect.”

If you have any questions or would like to exercise your rights under the CCPA, you can reach out to us at


Our Services and Products are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact the appropriate support team at


We may change this Privacy Notice from time to time. We will post any Privacy Notice changes on this page and, if the changes are significant, we will send you an email to let you know.  We encourage you to review our Privacy Notice whenever you use our Services or buy our Products to stay informed about our data processing practices and how you can protect your privacy.

If you disagree with any changes to this Privacy Notice, you will need to stop using our Services and buy our Products immediately.

Your information is controlled by iMoissanite LLC.  If you have questions or concerns about how your information is handled, please direct your inquiry to us by writing us an email at or by sending us a letter to iMoissanite LLC, 447 Broadway, 2nd FL #577, New York City NY 10013, United States.